Returns and Exchanges
For the safety of our customers and employees, we are not accepting returns or exchanges due to COVID-19*. All purchases are final sale. We apologize for any inconvenience this may cause. We hope to resume our previous return and exchange policy in the near future. If you encounter any problems with your order, please feel free to reach out to us in the contact section below. Please allow up to 72 hours for a response.
*Please note all body jewelry is final sale year around.
All sunglasses and body jewelry will be processed and shipped the same day if the order is placed before 2 pm PST. Most handbag orders will be processed and shipped within 5-7 business days unless otherwise specified. We offer a standard flat rate shipping fee of $8. This includes shipping materials for your order and the actual shipping cost. Once your order has been confirmed as delivered, we are not responsible for any lost or stolen packages.
Unfortunately, once your order is placed, a promo code can not be applied. We apologize for any inconvenience this may cause.
California Proposition 65
These products contain chemicals, known to the state of California to cause cancer and birth defects or other reproductive harm.
Claims for Product Loss or Damages
Please note, orders are typically packaged and shipped to our customers via USPS or UPS. Our quality assurance guarantee is that our products are carefully and attentively packaged prior to the delivery process. Proof of damage and loss of content forms can be submitted via www.usps.com/help/claims.htm for USPS deliveries or https://www.ups.com/us/en/support/file-a-claim.page for UPS deliveries. Once our products leave our possession, en route to our customers — it is the customers responsibility to submit/file loss or damage claims with either USPS or UPS, depending on which carrier is used for your delivery. Thank you.